Résumé

James Casavant

Technology, Data & AI Leader · 20+ years driving healthcare supply chain and enterprise software innovation · LLMs, Generative & Agentic AI, and the full Microsoft stack.

Summary

Technology, data, and AI leader with more than two decades building and scaling enterprise software and the information systems beneath it. I pair hands-on technical mastery with strategic leadership — turning complex systems and large volumes of data into practical advantage, and applying AI, data-driven insight, and lean process to real operational problems. A lifelong builder and learner who thrives at the intersection of innovation, strategy, and execution.

Experience

Founder

July 2026 – Present
Infinitely Many Hats, LLC · Grand Rapids, MI

Founded an independent technology, data, and AI practice helping executives, founders, and leadership teams build better systems, bring order to their information and data, and use AI to manage, enhance, and monetize it. Services span corporate digital transformation — mapping systems, data, and workflows to cut waste and strengthen governance — and AI-enabled ideation that turns raw ideas into execution-ready plans.

VP, AI Research and Application

November 2025 – June 2026
PAR Excellence · Grand Rapids, MI

PAR Excellence acquired TrackCore, Inc. in March 2025.

Led the company's artificial intelligence strategy, research, and applied innovation — identifying and prioritizing internal and commercial AI opportunities to improve operational efficiency, automation, and product value across healthcare supply chain technologies. Served as the organization's AI thought leader, bridging advanced research and practical implementation, guiding teams to the right AI approach per use case, and establishing enterprise AI governance and responsible-adoption frameworks.

Chief Technology Officer

November 2003 – November 2025 · 22 years
TrackCore, Inc.

Joined as the startup's first full-time software developer and grew with the company for over two decades into its CTO, building a 20+ person software and IT organization within a 60+ employee company that delivered a market-leading healthcare supply chain application. Work spanned the full Microsoft stack from application to database, growing into enterprise architecture, business planning, and technology vision.

  • Grew TrackCore from an early-stage startup into a healthcare supply chain leader with 60+ employees and a 20+ member technology team.
  • Architected and delivered enterprise solutions used across healthcare systems nationwide, improving operational visibility and compliance.
  • Directed strategic business planning, technical vision, and infrastructure scaling that enabled consistent year-over-year growth.
  • Led the transition from small custom solutions to a market-leading healthcare application, contributing directly to revenue expansion.

Owner

2003 – 2012
Casavant Ltd

Independent consulting — designed and developed web and desktop software solutions for a range of companies, primarily on Microsoft technologies including .NET, XML, and JavaScript.

Solutions Developer

2001 – 2003
Trillium Teamologies

Designed and built systems from small tools to enterprise-wide, multi-million-dollar solutions using .NET, XML, SQL, and related technologies.

Tech Lead

1999 – 2001
SoftAd Group Inc.

Built and supported sales and marketing websites for Ford Motor dealership brands, including a self-service site-building utility and domain registration, working primarily in the Microsoft toolset.

Webmaster

1998 – 1999
Wise Solutions

Designed, developed, and maintained the corporate website and internal operations intranet, including dynamic product-registration and customer functions.

Partner

1998 – 1999
eDev Interactive · Syracuse, NY

Co-founded a web design and development firm in the early days of the commercial web, working across HTML, DHTML, JavaScript, Active Server Pages, and ColdFusion, plus light custom application work in Visual Basic.

Tier 2 Support

1995 – 1998
Select Ticketing Systems · Syracuse, NY

Supported and installed a computerized ticketing system used by theatres, stadiums, and museums — including onsite training, configuration, networking, and server OS support across DOS, Windows, and OS/2.

Education
MFA, Theatre Administration
Wayne State University
1992 – 1995
BA, Economics
Claremont McKenna College
1988 – 1992
Publications
  • An empirical study of the determinants of revenues and marketing expenditures in the motion picture industry.
Core skills
LLMs & Generative AIAgentic AIEnterprise ArchitectureFull Microsoft Stack (.NET, SQL)Data Analysis & Data-Driven StrategyTechnology Leadership & Team BuildingProduct DeliveryStable Diffusion
Certifications
  • Michigan Engineering — Generative AI Specialization
  • Certified Beer Server — Cicerone® Certification Program